Kärcher Residential - Service Center Satisfaction Survey

Service Center Satisfaction Survey

 

 

Please help us serve you better by providing feedback on your recent visit to a Karcher Authorized Service Center. To complete the survey, please select a response to each question below and type in any comments you would like to share with us. Please note that this survey page is for feedback only. If you need help with your Karcher product, please visit our support page. Thank you for taking the time to provide this valuable information!


*Name of Service Center:  
     
*Service Center Location (city/state):  
     
*Your Name:  
     
*Pressure Washer Model Number:  
     

Your Email Address (if we may contact you with follow-up questions):		  


*= mandatory

How Satisfied were you ....

With the overall experience with the Service Center?  
 

Comments:

With the actual repairs performed by the Service Center?  
 

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With the time it took to complete the repairs?  
 

Comments:

With how well the Service Center kept you informed on the progress of the repairs?  
 

Comments:

With the Service Technician's knowledge of the Karcher Pressure Washer?  
 

Comments:

With the appearance of the Service Center?  
 

Comments:

With the cost of the repair (if not covered by warranty)?  
 

Comments:

With the accuracy of the repair quote (if not covered by warranty)?  
 

Comments:

With the courtesy of the staff?  
 

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With the distance of the service center from your home?  
 

Comments:

Was a Karcher service sign visible at the Service Center?  
     


Would you recommend the Service Center to a friend or associate?  
 

If no, why not? :

If needed, would you use the Service Center again for future repairs?
  
 

If no, why not? :