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> If you need troubleshooting, maintenance or operational help, please consult our online troubleshooting database, where you will find answers to many common questions and can also submit a question directly to our tech support team.

> If you have an issue that requires a response from a customer support representative (Rapid Exchange program, missing parts, warranty questions, etc.) please call our toll free customer support line at 1-800-537-4129. Operators are available 9am - 5pm EST, Monday-Friday.

> If you would like to purchase accessories or replacement parts for your pressure washer, please visit BuyKarcher or R.J. Bowers, Inc.

We appreciate you taking the time to write to us and assure you that each submission is read by a member of our management team.